waythroughBY OCXLY GROUP

An everyday field guide

Hearing

Deaf and hard-of-hearing people have varied languages, identities and preferences. Some use a sign language as their first language and identify as culturally Deaf. Others lose hearing later in life, use hearing technology, lipread, or combine approaches.

Access might mean sign language, written information, captions, sound support, or a combination. The person gets to choose what works for them.

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What it can involve

Everyone's experience is different. You might recognize some of these, all of them, or none.

Conversations

Group talk, background noise, masks and phone calls can make following speech hard.

Alerts

Doorbells, alarms, timers and announcements may be missed if they rely on sound.

Media and events

Videos, films, lectures and meetings may need captions or interpretation.

Listening fatigue

Concentrating to follow speech can be tiring over a long day.

Tools to explore

Start with what you already have. Feature names vary by device and software version.

Already on many devices

  • Live captions for calls, videos and audio (Live Caption on Android, Live Captions on Apple devices and Windows).
  • Sound recognition that alerts you to alarms, doorbells or a baby crying.
  • Flash or vibration for notifications.
  • Video calls for sign-language conversations, and text-based messaging.

Low-tech and everyday

  • Choosing seats with a clear view of faces and away from noise.
  • Asking speakers to face you, rephrase rather than repeat, and share notes.
  • A notepad or phone notes app for quick written exchanges.
  • Agreeing simple signs or gestures with family and friends.

Specialist options

  • Hearing aids and cochlear implants, with individual professional support.
  • Hearing loops and personal FM or Bluetooth microphones.
  • Vibrating or flashing alarm clocks, smoke alarms and doorbells.
  • Professional sign-language interpreters and live human captioning (CART).

Before you choose

Costs, availability, compatibility, and suitability vary. Before paying, check trial options, ongoing fees, privacy settings, repair support, and whether a tool works with what you already use. A simple or free option may be the best fit.

Start small. Stay in charge.

Try one thing

  1. Turn on captions

    Enable live captions on one device and try them on a video or call.

  2. Set visual alerts

    Switch on flash or vibration for notifications, and sound recognition if available.

  3. Share one request

    Tell one person or workplace what helps most: facing you, captions on, or an interpreter.

Who can help

Support is optional and on your terms. Names and availability of services vary by country and region.

Audiologist

Can test hearing and fit and adjust hearing aids or other devices.

Deaf-led organizations

Can connect you with sign-language classes, community and advocacy.

Interpreting and captioning services

Can provide qualified interpreters and human captioners for events and appointments.

Automatic captions can miss words and meaning. They do not replace requested sign-language access or a qualified interpreter.